Online Reputation Management
Reviews, reviews, reviews. But, online reputation management is not just about managing your reviews on BBB and similar online platforms.
ORM is about having maximum control over what people view about your business. Whether it is information that you want to be seen or not, it requires to be managed. Being transparent is no longer a luxury for businesses, but a necessity. Allowing freedom of speech and opinion about
your products in the form of feedback and criticism can both aid and hurt the future of your business.